Refund Policy
Your trust matters to us. If you experience any issues, our refund policy is designed to protect you.
Processing Time
Refunds are issued within 14 business days after approval. If any delays occur, our support team will assist you promptly.
Secure Transactions
All refunds are securely processed via PayPal. For more information, please review our Billing Terms.
Eligibility
Once we receive and inspect your returned item, we will notify you by email regarding refund eligibility. Approved refunds will be sent back to the original payment method.
Refund Delays
If you have not received your refund yet, please first check with your bank or card provider. If the delay persists, contact us for further assistance.
Sale Items
Discounted or sale items are non-refundable. Only full-priced items are eligible for refunds.
Exchanges
We only offer exchanges for items that are defective or damaged. To request an exchange, please contact us at thanhphuong@shopwearingnature.com