Orders & Payment
How do I place an order?
Simply select your favorite pieces, add to cart, and check out. We begin preparing your order within 1 business day to ensure swift delivery.
What payment methods are accepted?
We accept PayPal, credit/debit cards, Stripe, and Airwallex. All transactions are processed in USD.
Can I change or cancel my order?
Please email us immediately at [email protected] . We can assist with changes if the order has not yet entered the shipping phase.
Sizing & Fit
How do I find my perfect fit?
Refer to the fit notes on each product page. If you're between sizes, we recommend reaching out to our team for a personalized recommendation.
What if the fit isn't right?
No worries at all. You have 30 days from the date of delivery to return any item that doesn't feel perfect.
Shipping & Tracking
What are the shipping timelines?
Standard handling takes 1 business day. Once dispatched, transit time is typically 2-5 business days.
How can I track my package?
As soon as your pieces are on their way, you'll receive a shipping confirmation email with a link to track your journey end-to-end.
Returns & Refunds
How do I start a return?
Email [email protected] with your order number. Our team will provide the necessary steps and return address.
When will I receive my refund?
Once we receive and inspect your return, your refund is issued within 5-7 business days. It may take 5-10 additional days to appear on your bank statement.