Order Logistics
- Orders process after payment authorization on business days only.
- Standard handling is 1 business day before dispatch.
- Carrier transit typically ranges from 2–5 business days depending on your location.
- A flat shipping fee of $6.99 applies to all standard orders.
Tracking & Delivery
- Tracking details are emailed after dispatch; please allow 24–48 hours for initial scans by the carrier.
- Orders may arrive in split shipments to ensure efficiency, each with its own unique tracking number.
- Delivery service availability is confirmed at checkout based on your specific address.
- We are not responsible for delays caused by extreme weather, customs, or unexpected carrier disruptions.
Accuracy Check: Please ensure your shipping address is accurate to avoid non-delivery. For lost or damaged packages, contact our concierge within 7 days of the delivery date with your order number and photos of the damage.
